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How Can Contact Center AI Change (and Lift) Customer Experience and Engagement?

Ameyo Callversations

Innovative technologies like ML, Intelligent Automation, and Contact Center AI are helping businesses thrive and succeed in a post-pandemic world. A report predicts that the AI market size will reach US$ 270 billion by the end of 2027. – Salesforce.

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Forecasting the Future: BPO Trends of 2024

Execs In The Know

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.