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Unlocking The Value of Cloud Technology In Education Sector

Customer Think

Global events like the Covid-19 pandemic have initiated a shift in attitudes and changed how more industries leverage cloud-based technologies. million by 2027. The education sector is one of the many industries reaping benefits from this change. The market for cloud computing in education is estimated to reach USD 8779.1

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How to Build a Freelance Marketplace like Fiverr and Upwork

Customer Think

The gig economy has rapidly gained a wider currency in a matter of few years. Studies reveal that around 34% of the US workforce was already into the gig economy even before the pandemic started and is projected to reach 50.9% With its low barriers to entry, greater efficiency in matching workers with […].

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Location Data: How it Helps Retailers Grow Sales and Business

Customer Think

billion in value by 2027. This technology has […]. Several studies have found that more than 90 per cent retail companies across the broad spectrum of industries believe location data plays a critical part in their successes.

Retail 75
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Planning an S/4HANA Implementation and Migration the Right Way

Customer Think

SAP will stop supporting its Business Suite 7 software by 2027. Your ERP will be without technical support if your business doesn’t leap SAP S/4HANA before then. This is the carrot half of SAP’s carrot-and-sticks motivation. S/4HANA is the carrot half.

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HoduCC wins 2021 CUSTOMER Contact Center Technology Award by TMC

Hodusoft

HoduCC wins 2021 CUSTOMER Contact Center Technology Award by TMC. HoduCC, our Omnichannel Contact Center Software has been recognized with the 2021 CUSTOMER Contact Center Technology Award by Technology and Maintenance Council (TMC). We are delighted to receive the 2021 Customer Contact Center Technology Award by TMC.

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Should ITSPs invest in Multi-Tenant IP PBX?

Hodusoft

The changing landscape of business communications accelerated technological innovations in the telecom space. The hosted IP PBX software market is expected to grow at a rate of 20% by 2027. VoIP technology enables users to make calls (audio/video) over an internet connection. WebRTC technology. VoIP (Voice over IP).

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How Can Contact Center AI Change (and Lift) Customer Experience and Engagement?

Ameyo Callversations

In a digital-first post-pandemic world, exceptional customer experience has become a priority without stepping out, and organizations are paying close attention to making it happen with inbuilt AI technologies in contact and cloud centers. A report predicts that the AI market size will reach US$ 270 billion by the end of 2027.