Hodusoft

NOVEMBER 22, 2023

By 2028, it is expected to reach USD 34570.73 during the forecast period 2022-2028. This transition is not just a technological requirement but a strategic move for BPOs looking to boost efficiency, improve customer satisfaction, reduce costs, and remain agile in today’s highly competitive landscape of outsourced business processes.

Contact Center 52

Contact Center Omnichannel Social Media Compliance 52

Hodusoft

OCTOBER 19, 2023

million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. Technology Integration One of the best and most powerful strategies to reduce costs in Business Process Outsourcing contact centers is the implementation of the latest technologies. million in 2022 to US$34, 570.73

Contact Center 52

Contact Center Predictive Analytics Non-Profits Customer Satisfaction 52

Hodusoft

MAY 17, 2024

Benefits of CTI Types of CTI Technology Features of CTI How to Handpick the Right CTI? CTI is a technology using which contact centers and call centers can integrate their telephony and business communication systems with their computer applications. million by 2028. million by 2028. percent from USD 2071.7

Contact Center 52

Contact Center CRM Compliance Customer Relationship Management 52

Hodusoft

MARCH 21, 2024

In response to constant technological advancements and changing global trends, the BPO industry has evolved into a significant player in the global economy. from 2021 to 2028. From technological hurdles to changing market dynamics, BPOs constantly face a bombardment of obstacles that can either make or break their success.

Omnichannel 52

Omnichannel Contact Center Social Media CX 52

ProProfs

DECEMBER 22, 2021

billion in 2028 at a CAGR of 18.7%. By doing so, you can easily ensure ongoing compliance and achieve a higher course completion rate. McKeel Academy of Technology. Solution: Ali Habib always felt there should be a technological solution for testing and courses. In fact: The LMS market is projected to grow from USD 13.38

Education 52

Education Compliance Non-Profits E-commerce 52

1 to 1

FEBRUARY 10, 2025

Next year is the year of agents, said Jeremy Schowalter of Salesforce.com at a recent event centered around the technology. Gartner predicts that by 2028, 33% of enterprise software applications will include agentic AI , compared to less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously.

AI 26

AI Machine Learning CRM Compliance 26