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Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

MARCH 21, 2024

from 2021 to 2028. Starting from customer support and call center operations to marketing, sales, data entry, administration, finance, and IT outsourcing, businesses can rely on this industry for a diverse array of services. As per a report , the global BPO market size was valued at $221.5

Omnichannel 52
Omnichannel Contact Center Social Media Data Entry 52
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What Is Computer Telephony Integration (CTI)? An In-Depth Guide

Hodusoft

MAY 17, 2024

million by 2028. Increased Efficiency By integrating telephony systems with computer systems, CTI automates repetitive tasks, such as call routing and data entry, reducing the time agents spend on administrative tasks and allowing them to focus more on customer interaction. percent from USD 2071.7 million in 2022 to USD 5547.4

Contact Center 52
Contact Center CRM Compliance Customer Relationship Management 52
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