Aquire

JANUARY 6, 2022

percent from 2021 to 2028, and reach a whopping $24.4 billion by 2028, according to Meticulous Research. For example, Acquire’s video chat tool is seamlessly integrated with an array of customer experience solutions, including live chat, chatbots, shared inbox, social media, cobrowsing tech, and more. billion by 2027.

Customer Service 98

Customer Service Social Media Technology Technology 98

CSAT.AI

MARCH 15, 2023

These events had a lasting impact on Generation X, shaping their views and opening them to technology and innovation. Gen X is set to outnumber Boomers by 2028 and already make up 62% worldwide business leaders. Brands benefit from transparent, authentic and realistic presentation when connecting with Gen X.

Sentiment Analysis 100

Sentiment Analysis Gaming Technology Technology 100

Aquire

NOVEMBER 17, 2021

percent annually from 2021 to 2028. You can implement them on a small scale first to gauge your audience’s reactions and build your brand image as innovative and customer-centric. . Like IKEA has done, using augmented reality can help your brand appear more innovative and technologically savvy. This is good news.

Retail 98

Retail Customer Experience B2C Omnichannel 98

Hodusoft

NOVEMBER 22, 2023

BPOs , also popular as outsourcing customer service companies specialize in handling customer queries in real-time through voice, email, chat, telephone, social media, and various other channels. By 2028, it is expected to reach USD 34570.73 during the forecast period 2022-2028.

Contact Center 52

Contact Center Omnichannel Social Media Compliance 52

Ameyo Callversations

OCTOBER 27, 2021

billion in 2028. To adapt is the only way to thrive, and to innovate is the only way to boost your bottom line. Did you know that more and more users are using social media to voice their opinions and comments about brands, and most people, especially generation Z expect brands to respond quickly? billion in 2021 to $128.97

CRM 52

CRM Social Media Customer Relationship Management Sales 52

Hodusoft

MARCH 21, 2024

from 2021 to 2028. Globally, the BPO industry plays a pivotal role in driving efficiency, agility, and competitiveness thanks to its resilience, adaptability, and focus on innovation. HoduCC- Omnichannel CX Suite is one such innovative solution offered by HoduSoft. As per a report , the global BPO market size was valued at $221.5

Omnichannel 52

Omnichannel Contact Center Social Media CX 52

Hodusoft

OCTOBER 19, 2023

million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. Various communication channels like voice, chat, email, and social media can be used to reach and interact with customers. BPOs offer a comprehensive range of services, including but not limited to customer support and sales.

Contact Center 52

Contact Center Predictive Analytics Non-Profits Customer Satisfaction 52