Aquire

JANUARY 24, 2022

percent from 2021 to 2028. This means more and more businesses will deploy chatbots in the next few years, especially via messaging apps or social media platforms (remember Facebook once said there were over 300,000 bots on Messenger alone). Gartner ). The global chatbot market size was estimated at $430.9 GrandView Research ).

Real Estate 98

Real Estate Healthcare AI Artificial Intelligence 98

SurveySensum

SEPTEMBER 5, 2024

from 2021 to 2028. Credit risk assessment : AI improves credit risk management by evaluating the creditworthiness of customers by not only assessing traditional data but also alternative data like spending patterns, social media activities, and geolocation.

Close the Loop 52

Close the Loop Customer Experience Omnichannel Machine Learning 52

Hodusoft

MARCH 21, 2024

from 2021 to 2028. HoduCC-Omnichannel CX Suite is a cutting-edge platform that seamlessly integrates voice, chat, email, social media, and various other channels to deliver a unified and personalized experience. As per a report , the global BPO market size was valued at $221.5

Omnichannel 52

Omnichannel Contact Center Social Media CX 52

SurveySensum

NOVEMBER 7, 2023

It encompasses all the touchpoints and interactions that occur on mobile platforms, including mobile websites, mobile apps, text messages, and other communication channels that customers use on their mobile devices. billion by 2028. Ubiquity of Mobile Devices: Mobile devices have become integral to our lives.

Customer Experience 52

Customer Experience E-commerce Start-ups Social Media 52

1 to 1

JANUARY 17, 2025

One challenge when it comes to collecting all this data, he said, is ensuring it can flow freely among the brands systems and platforms so shoppers have one unified experience and all the touchpoints get harmonized. consumers will make a purchase through social media, with an average spend of $820 per social buyer.

Retail 26

Retail Social Media AI Technology 26