DMG Consulting

SEPTEMBER 6, 2024

The report provides a comprehensive analysis of the dynamic and accelerating conversational artificial intelligence (CAI) sector. CAI solutions are ushering in a wave of high-quality productivity improvements in contact centers and service operations and are starting to be rolled out in other enterprise departments.

AI 48

AI Contact Center Artificial Intelligence Innovation 48

Hodusoft

OCTOBER 2, 2024

Whether it’s automating manual and repetitive tasks, scheduling appointments to route the huge volume of incoming calls, or providing fast contact resolution to callers, AI can work like magic for healthcare providers. billion by 2029. percent from 2022 to 2029. percent from 2022 to 2029.

Healthcare 52

Healthcare AI Contact Center Unstructured Data 52

Hodusoft

AUGUST 21, 2024

We salute BPO companies of all sizes for their valuable contribution and dedication, and we are proud to support them with our cutting-edge BPO contact center software and call center software to enhance their operations and customer experiences. billion by 2029. percent, from USD 7.19 billion in 2024 to USD 10.94

Contact Center 52

Contact Center Legal Data Entry Social Media 52

SurveySensum

JULY 20, 2023

For example, adopting e-commerce platforms, or leveraging artificial intelligence to personalize customer experiences. Retailers can automate contact centers and warehouses, enabling quicker and more efficient service. Moreover, retailers with complex products/services can offer self-service kiosks.

Retail 52

Retail Customer Feedback CX Social Media 52