DMG Consulting

SEPTEMBER 6, 2024

The report provides a comprehensive analysis of the dynamic and accelerating conversational artificial intelligence (CAI) sector. The pace of innovation in the CAI market has been very rapid over the past two years, and it is expected to pick up momentum as more businesses purchase and implement these solutions.

AI 48

AI Contact Center Artificial Intelligence Innovation 48

Hodusoft

OCTOBER 2, 2024

Enhancing Care Coordination “Collaboration and augmentation are the foundational principles of innovation.” Top 10 Best Healthcare Call Center Software for 2024 Read More Stats Related to AI in Healthcare Here are some statistics about artificial intelligence (AI) in healthcare: 1. billion by 2029.

Healthcare 52

Healthcare AI Contact Center Unstructured Data 52

Hodusoft

AUGUST 21, 2024

Innovation Phase (2010s to Present) The 2010s was a magical time for the industry. The advent of new technology such as mobile apps, smartphones, penetration of 4G networks, and more such innovations revolutionized the Indian BPO sector. Technology Innovation India is at the forefront of tech innovation for the BPO industry.

Contact Center 52

Contact Center Legal Data Entry Social Media 52

SurveySensum

JULY 20, 2023

The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

Retail 52

Retail Customer Feedback CX Social Media 52