DMG Consulting

SEPTEMBER 6, 2024

Conversational AI solutions are more than just enhanced self-service; they include capabilities that elevate the customer and employee experience (CX/EX), increase productivity, and deliver the intelligence to support a continuous improvement process.

AI 48

AI Contact Center Artificial Intelligence Innovation 48

Hodusoft

OCTOBER 2, 2024

Whether it’s automating manual and repetitive tasks, scheduling appointments to route the huge volume of incoming calls, or providing fast contact resolution to callers, AI can work like magic for healthcare providers. billion by 2029. percent from 2022 to 2029. billion in 2022, is expected to reach USD 173.55

Healthcare 52

Healthcare AI Contact Center Unstructured Data 52

Hodusoft

AUGUST 21, 2024

We salute BPO companies of all sizes for their valuable contribution and dedication, and we are proud to support them with our cutting-edge BPO contact center software and call center software to enhance their operations and customer experiences. billion by 2029. percent, from USD 7.19 billion in 2024 to USD 10.94

Contact Center 52

Contact Center Legal Data Entry Social Media 52

SurveySensum

JULY 24, 2023

– By automating contact centers and warehouses, retailers are able to provide quicker and more efficient service to customers. This helps you better understand your customers and allows you to make informed decisions in improving the CX. So, are you ready to shape the future of your customers’ retail experience?

Retail 52

Retail E-commerce Customer Experience Social Media 52

SurveySensum

JULY 20, 2023

Retailers can automate contact centers and warehouses, enabling quicker and more efficient service. Use similar image An interesting stat from Statista forecasts the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. These are called smart fitting rooms.

Retail 52

Retail Customer Feedback CX Social Media 52