Hodusoft

DECEMBER 4, 2024

billion by 2029. With rising competition in the MSP space, customer engagement becomes a crucial differentiator. Now that we have discussed the challenges MSPs face in ensuring customer engagement, it’s the time to explore solutions. percent, from USD 365.33 billion in 2024 to USD 511.03

Invoicing 52

Invoicing Compliance Customer Satisfaction Engineering 52

Hodusoft

OCTOBER 2, 2024

Boosting Patient Satisfaction “The impact of Al on the customer service function cannot be overstated.” ” The quote by Drew Kraus, VP Analyst at Gartner, is so true in the present time, especially in the context of customer satisfaction. billion by 2029. percent from 2022 to 2029.

Healthcare 52

Healthcare AI Contact Center Unstructured Data 52

SurveySensum

JULY 20, 2023

Failing to understand this will lead to a further decline in customer satisfaction , negative word-of-mouth, and potential churn. You can gain a better understanding of any challenges or concerns that high CLV customers may be facing that you may be aware of. So, how to avoid that? These are called smart fitting rooms.

Retail 52

Retail Customer Feedback CX Social Media 52

Aquire

JANUARY 16, 2022

Bureaucracy has a bad rap all over the globe, and government agencies consistently underperform in customer satisfaction. The importance of customer experience in the public sector is highlighted by the Office of Management and Budget which urged government agencies to focus on customer experience and improve service.

Government 52

Government Healthcare Retail AI 52