DMG Consulting

SEPTEMBER 6, 2024

Conversational AI solutions are more than just enhanced self-service; they include capabilities that elevate the customer and employee experience (CX/EX), increase productivity, and deliver the intelligence to support a continuous improvement process.

AI 48

AI Contact Center Artificial Intelligence Innovation 48

Hodusoft

OCTOBER 2, 2024

At HoduSoft, we engineer AI-powered call and contact center software as well as an omnichannel CX suite , especially for healthcare organizations of various types and sizes. billion by 2029. percent from 2022 to 2029. Market Size As per a recent report , the global AI in the healthcare market, which was valued at USD 16.3

Healthcare 52

Healthcare AI Contact Center Unstructured Data 52

Hodusoft

AUGUST 21, 2024

Be it engineering cutting-edge call center software, sophisticated contact center software , advanced omnichannel CX suite , or multilingual or multi-tenant IP PBX systems , several Indian companies have carved a name for themselves in the highly competitive market. billion by 2029. percent, from USD 7.19

Data Entry 52

Data Entry Contact Center Legal Government 52

SurveySensum

JULY 24, 2023

Elevating Customer Journey With Phygital Experiences According to a survey conducted by Statista on Retail Technology , the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. Another aspect of seamless omnichannel experiences is the integration of customer data and personalization. Request a Demo

Retail 52

Retail E-commerce Customer Experience Social Media 52

SurveySensum

JULY 20, 2023

Collect omnichannel feedback in real-time Identify touchpoints with the most friction with journey-based dashboards Identify top trends and sentiments from thousand of feedback text analysis in just a few minutes. This helps you better understand your customers and allows you to make informed decisions in improving the CX.

Retail 52

Retail Customer Feedback CX Social Media 52