Remove 2029 Remove NPS Remove Omnichannel
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

With SurveySensum you can: Create NPS, CSAT, and CES surveys in a matter of minutes. Collect omnichannel feedback in real-time Identify touchpoints with the most friction with journey-based dashboards Identify top trends and sentiments from thousand of feedback text analysis in just a few minutes. These are called smart fitting rooms.

Retail 52