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DMG Consulting Releases 2024 – 2025 Conversational AI Solutionsfor the Enterprise Report

DMG Consulting

Given the benefits of GenAI-enabled CAI solutions, their potential to deliver an outstanding multimodal and omnichannel self-service experience, and consumers’ growing preference for helping themselves, this IT sector is well-positioned to experience triple-digit revenue growth during the next five years.

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AI in Healthcare: A Comprehensive Guide on How AI Can Revolutionize Patient Care

Hodusoft

At HoduSoft, we engineer AI-powered call and contact center software as well as an omnichannel CX suite , especially for healthcare organizations of various types and sizes. billion by 2029. percent from 2022 to 2029. Market Size As per a recent report , the global AI in the healthcare market, which was valued at USD 16.3

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The Rise of India’s BPO Industry: Key Factors Driving Success

Hodusoft

Be it engineering cutting-edge call center software, sophisticated contact center software , advanced omnichannel CX suite , or multilingual or multi-tenant IP PBX systems , several Indian companies have carved a name for themselves in the highly competitive market. billion by 2029. percent, from USD 7.19 billion in 2024 to USD 10.94

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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

Elevating Customer Journey With Phygital Experiences According to a survey conducted by Statista on Retail Technology , the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. Another aspect of seamless omnichannel experiences is the integration of customer data and personalization.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Collect omnichannel feedback in real-time Identify touchpoints with the most friction with journey-based dashboards Identify top trends and sentiments from thousand of feedback text analysis in just a few minutes. Regularly monitor performance metrics , sales data, and customer feedback to assess the effectiveness of implemented strategies.

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