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DMG Consulting Releases 2024 – 2025 Conversational AI Solutionsfor the Enterprise Report

DMG Consulting

Given the benefits of GenAI-enabled CAI solutions, their potential to deliver an outstanding multimodal and omnichannel self-service experience, and consumers’ growing preference for helping themselves, this IT sector is well-positioned to experience triple-digit revenue growth during the next five years.

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AI in Healthcare: A Comprehensive Guide on How AI Can Revolutionize Patient Care

Hodusoft

At HoduSoft, we engineer AI-powered call and contact center software as well as an omnichannel CX suite , especially for healthcare organizations of various types and sizes. billion by 2029. percent from 2022 to 2029. All healthcare providers, irrespective of size and type, must embrace AI technologies.

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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

And to deliver that brands are diving deep into customer feedback and advanced technologies and are focusing on creating personalized experiences, targeted promotions, and even mind-blowing VR and AR shopping experiences. Retailers are jazzing up their fitting rooms with cutting-edge technologies. But wait, there’s more!

Retail 52
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The Rise of India’s BPO Industry: Key Factors Driving Success

Hodusoft

The advent of new technology such as mobile apps, smartphones, penetration of 4G networks, and more such innovations revolutionized the Indian BPO sector. Third, the intensive focus on STEM (science, technology, engineering, and mathematics) education and vocational training led to a huge pool of skilled workers. billion by 2029.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Collect omnichannel feedback in real-time Identify touchpoints with the most friction with journey-based dashboards Identify top trends and sentiments from thousand of feedback text analysis in just a few minutes. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

Retail 52