2030 AI Customer Satisfaction Machine Learning 
SurveySensum
JULY 20, 2023
Failing to understand this will lead to a further decline in customer satisfaction , negative word-of-mouth, and potential churn. You can gain a better understanding of any challenges or concerns that high CLV customers may be facing that you may be aware of. Thus it improves the overall customer experience.
Intercom
DECEMBER 14, 2023
If you haven’t noticed already, chances are you’re going to pick up a bit of a theme here – 2023 was the year AI changed everything. It’s been an incredibly exciting year – and we have big plans for the year ahead, as we continue to tell extraordinary stories from the frontlines of the AI revolution. Here’s Fergal Reid.
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