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The Current State of AI in BPO Contact Centers

Hodusoft

The Current State of AI in BPO Contact Centers Do you know Artificial Intelligence (AI) is currently the hottest trend in various industries? The market for AI is growing steadily with no signs of slowing down. What is AI? Definition and Types of AI What is Artificial Intelligence?

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Why AI Projects Take Time To Deliver Value

VOZIQ

Businesses are eager to tap into the power of AI of late. According to a PwC study , AI is projected to contribute $15.7 trillion to the global economy by 2030. study (subscription required) highlighted that AI projects are taking twice as long to pivot from the planning stage to full-scale launches.

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Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

CommBox

In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-Powered Chatbots Meet Commbox – a leading AI-powered omnichannel customer communication platform offering multiple smart self-service solutions.

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5 Benefits of Robotic Process Automation (RPA) 

Execs In The Know

Billion by 2030 . billion by 2030. . By interoperating closely with machine learning, intelligent automation, and artificial intelligence of all types, RPA can transact on any of a company’s systems in the same way as a human would by performing complex rule-based actions. . Market Volume Estimated to Grow to $23.9

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Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots  

CommBox

In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. Meet Commbox – a leading AI-powered omnichannel customer communication platform offering multiple smart self-service solutions. 56% of customers prefer to message rather than call customer service. . Read the full case study.

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Gamification in Higher Education: Tapping into Student Motivation and Engagement

Comm100

billion by 2030. Artificial Intelligence (AI) and machine learning technologies have opened doors to personalized learning experiences. The growing impact of technology in education is evident in market trends. The global EdTech market is expected to grow at a rate of 13.6% annually , reaching about USD 348.41

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‘The Offer You Can’t Refuse’ for the retail industry

Steven Van Belleghem

There’s New Zealand-based AI company Imagr, for instance, that endows shopping carts with the ability to recognize goods and automate check-outs. A beautiful example is the AI-powered organic tampon delivery service of Freda of which the deliveries can be synced to the user’s cycle. And of course that of Amazon’s strategy with Dash.

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