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The Meteor That Missed: Unmasking the CX Extinction Myth

eglobalis

This article addresses and counters the unfounded predictions by some that customer experience will disappear by 2030, made by individuals more focused on garnering attention than on providing quality content on Linkedin. Customer experience is not disappearing by 2030. Businesses are not machines.

CX 292
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Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots  

CommBox

Meeting their expectations is crucial to reduce customer churn and increase your business growth. Increases sales – Self-service support improves your customer experience by providing fast and efficient customer service, and it’s worth a lot for your business. Read the full case study.

AI 96
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HoduSoft Earns a Remarkable Spot in CIO Insider Magazine’s Top 10 UC Providers of 2023

Hodusoft

billion in 2022 and is projected to experience a compound annual growth rate (CAGR) of 17.4% from 2023 to 2030. To be successful in the communication technology world, staying at the forefront of innovation is crucial for today’s businesses. Fuel your business growth - connect with us now! Ask for a Free demo!

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Wikimedia Foundation COO Janeen Uzzell on future-proofing history

Intercom, Inc.

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I know you’re at the helm of the foundation’s strategic plan, Wikimedia 2030. You need to think about what the hiring team looks like, the place you’re hiring from.

Start-ups 223
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Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

CommBox

How Self-Service Benefits Your Business Makes your customer happy by meeting their expectations – Satisfied customers are far more likely to remain loyal and paying clients over time. Meeting their expectations is crucial to reduce customer churn and increase your business growth.

AI 52
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What is Multi-tenant PBX and Why Should You Use a Multi-Tenant PBX?

Hodusoft

7 Solid Reasons To Use Multi-Tenant IP PBX System for Your Business Unified Communications is becoming more and more important in reshaping the modern business landscape. The global market share of unified communications solutions is expected to witness a whopping growth of 18% CAGR between 2022 and 2030.

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How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps

CommBox

We’ve collected some of our proven best practices to deliver a great CX, and keep supporting your business growth without hiring new agents. By 2030, 85 million workers will be in shortage around the globe. To solve your agent shortage, you need to change the way you’re managing your customer communications. Calling all agents!