How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
With SurveySensum you can: Create NPS, CSAT, and CES surveys in a matter of minutes. Get instant detractor alerts on your CRM so you can close the loop in time. Failing to understand this will lead to a further decline in customer satisfaction , negative word-of-mouth, and potential churn. So, how to avoid that?
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