eglobalis

DECEMBER 4, 2024

In 2024, a bold and controversial claim suggested that customer experience (CX) would become irrelevant by 2030. CX Drives Innovation in Product and Service Design CX professionals play a critical role in gathering and interpreting customer feedback and data, which informs and help create product and service innovations.

B2B 419

B2B Artificial Intelligence AI CX 419

Hodusoft

AUGUST 29, 2024

trillion to the global economy by 2030. It would be correct to say that AI’s key ability to automate, optimize, and enhance decision-making is greatly reshaping the economy, and driving growth and innovation across industries. According to a report , it is estimated that AI will contribute up to $15.7

Contact Center 52

Contact Center AI Artificial Intelligence Compliance 52

Hodusoft

MARCH 13, 2024

billion by 2030. Compliance and Regulation In an age when compliance with national and international industry regulations and data protection laws is extremely important and non-compliance results in hefty fines, it must be the basic minimum requirement for BPOs to comply with the regulations. percent from USD 90.57

Contact Center 52

Contact Center Compliance Social Media AI 52

Hodusoft

JANUARY 3, 2024

billion by 2030. That resulted in the innovation of cloud-based contact center software. Call recording Call recording functionality allows businesses to capture and store customer interactions for quality assurance, compliance, and training purposes.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

SugarCRM

MAY 19, 2022

trillion to the global economy by 2030. Already, new and innovative uses are emerging across both sales and marketing in areas such as: Facial recognition. Sales compliance. Instead of risking human error, AI can handle the complex challenges of managing compliance to mitigate risk across the value chain.

AI 26

AI Sales Artificial Intelligence Manufacturing 26

Intercom

DECEMBER 14, 2023

Over the past 12 months, everyone has been racing to keep up with the relentless pace of innovation: rethinking business strategies, building new solutions, and preparing teams for the massive changes on the horizon. You also need visibility into any security or compliance regulatory things your business or tool needs to abide by.

AI 98

AI Start-ups Legal Technology 98