Hodusoft

AUGUST 29, 2024

trillion to the global economy by 2030. Enhanced Security and Compliance AI also plays a key role in improving the security and compliance in BPO contact centers. AI-powered tools can help companies monitor interactions and transactions in real time to detect any suspicious activities or potential breaches of compliance.

Contact Center 52

Contact Center AI Artificial Intelligence Compliance 52

Hodusoft

OCTOBER 28, 2022

The global market share of unified communications solutions is expected to witness a whopping growth of 18% CAGR between 2022 and 2030. Multi-tenant PBX system comes with multiple security compliances. Multi-tenant IP PBX software is an intrinsic aspect of the new-age business communications solution.

Compliance 52

Compliance Start-ups Omnichannel CRM 52

Hodusoft

JANUARY 3, 2024

billion by 2030. Omnichannel experience The omnichannel experience that CCaaS solutions provide is one of the strongest USPs of this technology. Call recording Call recording functionality allows businesses to capture and store customer interactions for quality assurance, compliance, and training purposes.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59