MattsenKumar

MARCH 7, 2023

EdTech firms are beginning to recognize this and are taking steps to ensure their technology can meet the needs of a diverse range of learners. One of the most effective ways to do this is through the localization of educational technology or eLearning localization. billion by 2030, witnessing a CAGR of 17.5%

Compliance 52

Compliance Education Legal Customer Loyalty 52

Hodusoft

AUGUST 29, 2024

Just like any other industry, BPO (Business Process Outsourcing) contact centers are swiftly adapting and integrating advanced technologies like contact center software and AI to enhance customer experience and operational efficiency. In simple words, AI is a technology designed to think and perform things as a human would.

Contact Center 52

Contact Center AI Artificial Intelligence Compliance 52

Hodusoft

MARCH 13, 2024

billion by 2030. Cost-Effective Solutions “Technology makes things faster and more cost-effective.” What English author John Philips said for technology tools in general could be said for contact center software in particular. By doing so, the technological tools enhance employee productivity and customer experience.

Contact Center 52

Contact Center Compliance Social Media AI 52

Hodusoft

OCTOBER 28, 2022

The global market share of unified communications solutions is expected to witness a whopping growth of 18% CAGR between 2022 and 2030. A multi-tenant PBX is a modern PBX (private branch exchange) system that utilizes VoIP technology and is designed to support multiple tenants, on a single platform. What is multi-tenant PBX?

Compliance 52

Compliance Start-ups Omnichannel CRM 52

VOZIQ

AUGUST 16, 2024

trillion to the global economy by 2030. Identifying The Best Use Case To Target Deploying AI in your business requires your C-suite executives to have a deep understanding of the technology and the ability to identify key business areas that would benefit most from its application. Despite this huge potential, a Gartner Inc.

AI 40

AI Machine Learning Compliance Government 40

Hodusoft

JANUARY 3, 2024

billion by 2030. So, let’s dive right in and know more about the technology in detail. As the name suggests, the technology allows businesses to use a remotely all-in-one hosted and cloud-based set-up service for customer interactions. What is CCaaS? What is CCaaS? CCaaS is the acronym for Contact Center as a Service.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Intercom

DECEMBER 14, 2023

While AI technology will certainly continue to advance and improve, it’s unlikely that we’ll ever see a situation like the HAL 9000, at least in the sense of a machine becoming conscious and having its own motivations and desires. Technologies like Fin are really opening up new opportunities around how you think about the customer journey.

AI 98

AI Start-ups Legal Technology 98