CX 2025: The AI Revolution That Will Leave Your Business Behind
eglobalis
DECEMBER 17, 2024
For example, in contact centers , AI can manage real-time workload distribution, ensuring no query goes unanswered while maintaining agent efficiency. AI-Infused Workflows: Building Connected Journeys The true potential of AI lies not in isolated tools but in end-to-end workflows that transform every customer touchpoint.
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