eglobalis

DECEMBER 4, 2024

In 2024, a bold and controversial claim suggested that customer experience (CX) would become irrelevant by 2030. Example: Oracles Customer Success Services ensure that enterprise clients achieve measurable outcomes with Oracle Cloud solutions. This human-led initiative strengthens customer retention and drives revenue growth.

B2B 419

B2B Artificial Intelligence AI CX 419

CommBox

SEPTEMBER 20, 2021

Providing efficient service also reduces customer churn, so your business doesn’t need to focus on customer retention. Self-service allows your business to focus on making more customers happy while saving resources. Automated Customer Support A Look Ahead. Commbox Self-Service Transformed Brands Across Sectors .

AI 96

AI Customer Service B2C Real Estate 96

CommBox

JANUARY 28, 2024

Providing efficient service also reduces customer churn, so your business doesn’t need to focus on customer retention. Self-service allows your business to focus on making more customers happy while saving resources.

AI 52

AI Customer Service Real Estate B2C 52

Hodusoft

DECEMBER 30, 2022

Unified Communications systems are rapidly increasing in popularity, with a projected growth rate of 18% CAGR between 2022 and 2030. Enterprise phone systems offer the resources that businesses need to achieve this goal, including seamless communication, improved customer retention, and increased conversion rates.

Data Entry 52

Data Entry Business Operations Finance Actionable Insights 52

Hodusoft

SEPTEMBER 4, 2024

percent between 2024 and 2030, all players in the industry will face cutthroat competition for market share. In such a situation, superior customer service can provide a competitive edge. Use your call center software to train and equip your customer service team with the tools and knowledge needed to resolve inquiries efficiently.

E-commerce 52

E-commerce Sales Omnichannel Contact Center 52

SurveySensum

AUGUST 4, 2023

billion by 2030. That’s why brands are getting creative with their customer loyalty programs in the retail industry. With the help of customer feedback , they are offering personalized programs that truly hit home with their amazing customers and keep them engaged. billion in 2022 and is projected to grow from $6.47

Customer Loyalty 52

Customer Loyalty Retail Customer Feedback Text Analytics 52

VOZIQ

AUGUST 16, 2024

trillion to the global economy by 2030. Businesses are eager to tap into the power of AI of late. According to a PwC study , AI is projected to contribute $15.7 Despite this huge potential, a Gartner Inc. This delay not only increases costs and reduces ROI but also impacts the time to deliver value.

AI 40

AI Machine Learning Compliance Government 40