2030 Customer Retention Customer Satisfaction Text Analytics 
SurveySensum
AUGUST 4, 2023
billion by 2030. That’s why brands are getting creative with their customer loyalty programs in the retail industry. With the help of customer feedback , they are offering personalized programs that truly hit home with their amazing customers and keep them engaged. billion in 2022 and is projected to grow from $6.47
SurveySensum
JULY 20, 2023
They were significantly losing out on the customers and they didn’t know what to do. Analyzing this feedback using powerful text analytics , they discovered important insights. Customers were switching to other fashion brands due to limited stock availability. Thus it improves the overall customer experience.
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