Remove 2030 Remove Innovation Remove Predictive Analytics
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The Meteor That Missed: Unmasking the CX Extinction Myth

eglobalis

This article addresses and counters the unfounded predictions by some that customer experience will disappear by 2030, made by individuals more focused on garnering attention than on providing quality content on Linkedin. Customer experience is not disappearing by 2030. The Gist Human expertise essential.

CX 291
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The Current State of AI in BPO Contact Centers

Hodusoft

Predictive Analytics: The process of using historical data to forecast future events or outcomes. trillion to the global economy by 2030. It would be correct to say that AI’s key ability to automate, optimize, and enhance decision-making is greatly reshaping the economy, and driving growth and innovation across industries.