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How Artificial Intelligence is Changing CX in the Contact Center

Fonolo

JANUARY 17, 2023

If there’s one thing managers need to understand about digital transformation, it’s how artificial intelligence is changing CX in the contact center. The cost savings AI offers makes the move to more automation inevitable. By 2031, the savings could grow to $240 billion. AI Impacts Your Entire System, in a Good Way.

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Artificial Intelligence Contact Center CX Machine Learning 154
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10 Ways AI is Revolutionizing the Logistics Industry

Customer Think

MARCH 3, 2024

The logistics industry, the backbone of global trade, is undergoing a significant transformation driven by artificial intelligence (AI). billion by 2031, and it’s […] The global logistics industry is a powerhouse, valued at over $238.89

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Artificial Intelligence AI Technology Technology 64
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