2031, Artificial Intelligence and Technology

How Artificial Intelligence is Changing CX in the Contact Center

Fonolo

JANUARY 17, 2023

If there’s one thing managers need to understand about digital transformation, it’s how artificial intelligence is changing CX in the contact center. By 2031, the savings could grow to $240 billion. Artificial intelligence is not a standalone technology, but rather a tool that optimizes your entire system.

Artificial Intelligence

Artificial Intelligence Contact Center CX Machine Learning

10 Ways AI is Revolutionizing the Logistics Industry

Customer Think

MARCH 3, 2024

The logistics industry, the backbone of global trade, is undergoing a significant transformation driven by artificial intelligence (AI). This powerful technology is reshaping every aspect of the supply chain, from optimizing routes to automating warehouses and predicting customer demands.

Artificial Intelligence

Artificial Intelligence AI Technology Technology

Tech Customer Success

How Artificial Intelligence is Changing CX in the Contact Center

10 Ways AI is Revolutionizing the Logistics Industry

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