Key Differences: Customer Experience Management vs. Customer Relationship Management
SurveySensum
OCTOBER 2, 2024
billion by 2031. Key Metrics Customer satisfaction, Net Promoter Score , and Customer Effort Score. From Gathering Feedback to Analyzing Trends and Closing the Loop, SurveySensum is Your End-to-End CXM Solution! In fact, the global CXM market is expected to grow at a 14.6% CAGR, reaching $65.95
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