Customer Think

MARCH 3, 2024

This powerful technology is reshaping every aspect of the supply chain, from optimizing routes to automating warehouses and predicting customer demands. billion by 2031, and it’s […] The logistics industry, the backbone of global trade, is undergoing a significant transformation driven by artificial intelligence (AI).

Artificial Intelligence 64

Artificial Intelligence AI Technology Technology 64

Fonolo

JANUARY 17, 2023

By 2031, the savings could grow to $240 billion. Artificial intelligence is not a standalone technology, but rather a tool that optimizes your entire system. This familiar technology does things like invite callers to select a language, enter an account number or choose a department at the beginning of a call. Friendly service.

Artificial Intelligence 154

Artificial Intelligence Contact Center CX Machine Learning 154

SurveySensum

OCTOBER 2, 2024

billion by 2031. This AI technology-driven CXM helps you understand your customers. So, whether you’re analyzing data or personalizing experiences, remember: great CX doesn’t happen with guesswork—it’s built with intention, insight, and the right technology. In fact, the global CXM market is expected to grow at a 14.6%

Customer Relationship Management 52

Customer Relationship Management Customer Experience Management Customer Relationship CXM 52

Hodusoft

APRIL 12, 2023

With nearly three-fourths of customers expecting insurance companies to leverage new technologies for better communication, the need for cutting-edge tools such as omnichannel contact center software is needed more than ever before. By 2031, the rate of attacks is expected to increase by five times.

Contact Center 52

Contact Center Omnichannel CX Customer Satisfaction 52

Hodusoft

AUGUST 16, 2023

The launch of 5G technology, the rise of mobile apps, the popularity of social media and instant messaging, and many more factors increased internet consumption by leaps and bounds. One such technology is multi-tenant IP PBX software ! At the same time, advancements in technology are happening at a breakneck speed.

Technology 52

Technology Technology Customer Retention Entertainment 52

Hodusoft

MARCH 15, 2023

billion by 2031, a compounded annual growth rate (CAGR) of 17.3 In the North American market, the United States is the center of advanced technology and is the home to the most number of startups in the world. percent from 2022 to 2031. billion in 2022, is expected to reach USD 85.14 percent during the nine years.

E-commerce 52

E-commerce Hospitality Hospitality Outlook 52