Why Enterprise Conversational AI is Ripe for a New Leader
Execs In The Know
APRIL 25, 2024
trillion by 2032. According to a survey by Forrester Consulting in 2023, about 75% of consumers said that chatbots cannot provide them helpful answers, and 50% of consumers said they often feel frustrated in their interactions with chatbots. billion by the end of 2024 and expected to grow to $1.3
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