Action Campaign Related Topics 
Retently
MARCH 11, 2025
Step 3: Collaborating with Marketing to Turn Feedback Into Actionable Campaigns Customers dont just provide complaints, they also give valuable insights that can shape marketing strategies. A CX Manager works closely with the marketing team to turn customer feedback into better messaging, campaigns, and FAQs.
Totango
OCTOBER 10, 2019
Enterprise Initiated Feedback: Responses to NPS and CES scores, response to direct-action campaigns and marketing collateral, response to training modules, seminars, and other high-contact engagements. Organizations should collect all feedback, positive or negative.
Zendesk
NOVEMBER 27, 2023
To date, Signpost has reached over 60 million people, earning it the distinction of the UN Sustainable Development Goals (SDG) Action Campaign Award in 2023. As a result, they expanded their operations tenfold in just three years.
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