SurveySensum

JULY 2, 2023

Well CSAT tools will help you understand how satisfied your customers are, how you can reduce customer churn, and consequently, how you can improve your products and services. So without much ado, let’s jump straight into the list of top CSAT tools you can use to measure satisfaction. 10) Qualtrics $120 per month 8.5 (10)

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

VOZIQ

NOVEMBER 14, 2023

How do we ensure precision targeting for proactive actions at scale? Harnessing the transformative power of artificial intelligence (AI) can be the key differentiator in this chase. Strategize: Maximize The Value Of Assets With AI The foundation of an effective AI-powered customer retention initiative lies in a well-crafted strategy.

AI 40

AI Net Promoter Score Predictive Analytics Artificial Intelligence 40

Callminer

JULY 18, 2019

Our ongoing AI webinar series has been full of great audience questions on artificial intelligence, machine learning, and natural language processing. We wanted to highlight some from our most recent How to Use Topic Modeling to Extract Conversational Insights. Is topic modeling supervised machine learning (ML)?

Machine Learning 140

Machine Learning ML Artificial Intelligence Actionable Insights 140

Lumoa

JANUARY 24, 2024

Customer satisfaction drives key metrics like your Net Promoter Score (NPS). Satisfied customers are also paying customers, so keeping them happy also helps your bottom line. In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

Lumoa

FEBRUARY 14, 2024

Don’t let your customers feel like just a number; add a human touch to your interactions. Increased Use of AI As AI technology increases its capabilities, it will directly impact chatbot quality. This CRM software will need AI and machine learning (ML) features to present a meaningful analysis of all that data.

Customer Experience 83

Customer Experience ML Social Media CX 83

VOZIQ

AUGUST 10, 2023

Bringing together disparate data sources helps you know your customers better, develop accurate predictive models, derive actionable insights and make explainable predictions. Use multiple ML models. Leveraging multiple machine learning (ML) models can help to uncover targeted and actionable CLV growth opportunities.

ML 40

ML Machine Learning Actionable Insights AI 40

C3Centricity

JANUARY 4, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. 7 Ways to Deliver Awesome Customer Service.

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62