ClearAction

JUNE 25, 2023

Since AI is based on what’s already out there, by definition, AI CX learning is going to be misleading. Artificial intelligence (AI) is a top topic in customer experience management. Even if AI pulls wisdom from the sources recommended above, AI is unable to determine what’s actually wisest.

Artificial Intelligence 62

Artificial Intelligence CXM CX Data Mining 62

ClearAction

JULY 11, 2023

Technologies exist to manage it, and you’ll get tremendous insights that aren’t available otherwise. Your AI/ML/big data is grossly incomplete without mining Customer Service calls. Use voice mining and data mining to track defection turnaround. Tap into the 3X growth opportunity!

Customer Service 48

Customer Service Data Mining Non-Profits CXM 48

Helpt

FEBRUARY 14, 2024

It's the foundation of data analysis, involving the use of key performance indicators (KPIs) and other metrics. It involves more in-depth data mining and correlations. It's a forward-looking approach, making educated guesses based on historical data.

Machine Learning 52

Machine Learning Social Media Data Mining Artificial Intelligence 52

Taylor Reach Group

MAY 24, 2018

See a lineup of leading retail experts in analytics, data science, data mining, eCommerce & marketing optimization for 2018. Learn from Fortune 500 companies and innovative start-.ups ups to create a business strategy that will ensure growth for your business. Customer Contact – Europe: June 11-13, Dublin, Ireland.

Contact Center 48

Contact Center CX Healthcare Social Media 48

SugarCRM

DECEMBER 14, 2023

Transform your raw data into easy-to-understand charts and graphs for easy decision-making Assess customer sentiment with sentiment analysis and accurately detect opportunities for improvement. Accelerate processes by reducing time, costs, and technical expertise usually required for project-based AI predictive analytics.

Manufacturing 26

Manufacturing Sales Predictive Analytics Data Mining 26