Remove Actionable Insights Remove AI Remove Unstructured Data
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3 ways to provide an AI customer experience

Zendesk

Companies are increasingly leaning on artificial intelligence (AI) to automatically collect and organize customer data at each touchpoint so they can deliver better experiences. But what exactly does it mean to use AI throughout the customer journey? What is AI customer experience? 3 ways to use AI customer experience.

AI 97
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ClientSuccess Introduces SmartCS™: AI-Powered Customer Success Insights & Actions

ClientSuccess

ClientSuccess launches SmartCS , its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions. ClientSuccess sets the standard for being powerfully simple and simply powerful.

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New Partnership: Lumoa in joint partnership with Forsta

Lumoa

The Lumoa platform has been integrated into Forsta’s world-class experience platform to provide advanced AI-driven analytics to customers seeking to quickly identify the trends and insights that matter the most. Both solutions also support more than 60 international languages.

VOE 78
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Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data. Learn more about Sprinklr’s AI-powered social listening tool.

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The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

Today’s marketing teams face a multitude of common challenges around competitive benchmarking: A lack of actionable insights. You need actionable, data-driven insights. Manual data collection. The volume and complexity of unstructured data is growing exponentially and brings new challenges.

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The Future of Customer Experience: Embracing AI, Predictive Analytics

SurveySensum

The future now stands on four pillars – data, AI, personalization, and convenience. The Future Is AI The continuous rise of AI capabilities has shifted the way businesses used to engage with their customer’s buying decisions.

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Analyzing Open Ended Survey Questions—Is AI Your Solution?

InteractionMetrics

Open-ends are your gold but extracting the gold is challenging, which is why companies look to AI to solve the problem. But is AI your best solution? But analyzing the results of your open ended survey questions requires you to synthesize all of that unstructured information into a coherent form. Are there any downsides?

AI 52