SurveySensum

DECEMBER 4, 2024

This CX metric has the ability to gauge customer loyalty and predict business growth. Taking Action on Feedback: Banks often struggle to convert the feedback received into actionable insights. This helps businesses connect with a diverse customer base. Compliance with data privacy regulations like GDPR.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

SurveySensum

DECEMBER 24, 2024

SurveyMonkey is a widely-used customer feedback tool that offers drag-and-drop functionality to design surveys and analyze data for actionable insights. Analyze customer sentiments and extract actionable insights from unstructured data with SurveySensums AI-enabled text and sentiment analysis!

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

MattsenKumar

SEPTEMBER 21, 2023

According to Gartner , the Speech Analytics market has seen an annual growth rate of over 20% in recent years , highlighting its rising importance in the corporate landscape. Decoding Speech Analytics In its essence, Speech Analytics converts customer conversations into actionable insights.

CX 52

CX Non-Profits Artificial Intelligence Sentiment Analysis 52

ProProfs

FEBRUARY 18, 2019

It has become the mainstay of effective training, better employee performance, and business growth based on learning data. With a range of features and functionalities, an LMS can help create learning paths , measure knowledge retention, track compliance, issue certificates, and do a host of other things. Key Features of LRS.

Education 68

Education Compliance Start-ups Actionable Insights 68

SurveySensum

SEPTEMBER 13, 2023

Adapt more effectively to changes in the market and stay ahead of your competitors, including adapting to market demand changes, ensuring compliance with regulations, customizing products, and embracing sustainability practices. Boost collaboration by involving your partners in the process. user/month 4.4 (5) user/month 4.4 (5)

Manufacturing 52

Manufacturing B2B Compliance NPS 52

Hodusoft

NOVEMBER 9, 2022

Integrating CRM software into IP PBX software enables businesses to gain access and visibility of customer feedback, data, and predictive analysis for identifying areas of improvement. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

Hodusoft

DECEMBER 28, 2022

Why do businesses need call center management? Utilizing call center management tools as a business growth promoter. Why do businesses need call center management? Call center management plays a significant role in determining business efficiency and customer service quality.

Net Promoter Score 52

Net Promoter Score NPS Data Entry Omnichannel 52

SurveySensum

JUNE 29, 2023

Brand advocates created through healthy relationships can promote exceptional experiences, acting as powerful social proof to enhance brand reputation, attract more customers, and achieve sustainable business growth. Audits, on the other hand, enable organizations to review processes and systems for efficiency and compliance.

Customer Satisfaction 52

Customer Satisfaction Social Media Customer Relationship Customer Retention 52

SurveySensum

APRIL 21, 2023

Personalization : This feature allows businesses to personalize surveys to match their brand and audience. Security : SurveySparrow offers data encryption and GDPR compliance to ensure that survey data is safe and secure. The tool is suitable for businesses of all sizes and industries.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SugarCRM

JULY 18, 2024

Compliance Check Digitalisation. With SugarCRM’s help, Speedpanel is currently leveraging a real-time installation review process, ensuring proper compliance protocols along the way. Growth and Innovation Through Digital Transformation. Digital technologies are reshaping the manufacturing landscape.

Manufacturing 26

Manufacturing CRM Compliance Sales 26

SurveySensum

DECEMBER 13, 2024

It offers many key features like custom reports with charts, graphs, and tables, filters, data exportations, SSL encryption, HIPAA compliance, etc. While popular, Jotform, like any tool, has drawbacks that may not be ideal for some businesses. However, it also comes with some downsides, lets explore them.

E-commerce 52

E-commerce Text Analytics Start-ups Social Media 52

Hodusoft

JUNE 7, 2024

Scalability Scalability is the hallmark of every successful business. A successful contact center should be able to scale its operations to meet changing demand, whether it’s due to seasonal fluctuations or business growth. Moreover, the agent dashboard lets them see their performance assessed based on different KPIs.

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52

SurveySensum

MAY 19, 2023

This CX metric has the ability to gauge customer loyalty and predict business growth. Taking action on feedback: Banks often struggle to convert the feedback received into actionable insights. This helps businesses connect with a diverse customer base. Compliance with data privacy regulations like GDPR.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

Gainsight

MAY 18, 2023

According to the company, this “allows organizations that depend on physical operations to harness IoT [Internet of Things] data to develop actionable insights and improve their operations.” Certinia provides customer-centric solutions to accelerate business growth. to over 4.5

Invoicing 52

Invoicing Scorecard Innovation Machine Learning 52

SurveySensum

NOVEMBER 26, 2024

Qualtrics meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA. What is Medallia – Platform Overview Medallia is an experience management platform that uses experience data points called signals to help drive growth. Cons: The tool is very expensive with additional hidden fees.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

NOVEMBER 25, 2024

Confusing Reporting Features In order to take action on the gathered feedback you need analytical reports that are easy to understand, decode, and derive actionable insights. SurveyMonkey Businesses of all sizes Multi-channel feedback management Reporting capabilities Website integration $25 per month 4.5 17/month 4.7

Text Analytics 52

Text Analytics NPS Sentiment Analysis Customer Feedback 52