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What is a Good Net Promoter Score?

SurveySensum

Launch, analyze, and extract actionable insights from your NPS program with SurveySensums NPS experts! For example, NPS email surveys usually get high responses since customers find them to be non-intrusive. Lets now understand why NPS is important for business growth.

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Top GDPR Compliant Survey Platforms for 2025

SurveySensum

In fact, according to research, companies that focus on customer expectations not only grow significantly faster but are 60% more profitable. With the market flooding with plenty of survey tools , it is a tough cookie to choose the right survey tool to ensure data safety and privacy for your business.

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Top Ecommerce Growth Strategy Tips to Skyrocket Your Sales

Retently

When customers feel understood, they’re more likely to return – and that’s a win for both customer satisfaction and business growth. By combining data with actionable insights, you can fine-tune your strategies to meet customer needs more effectively. If CAC is higher than LTV, it’s a red flag for your profitability.

Sales 152
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Voice of the Future: How Speech Analytics is Reshaping CX

MattsenKumar

According to Gartner , the Speech Analytics market has seen an annual growth rate of over 20% in recent years , highlighting its rising importance in the corporate landscape. Decoding Speech Analytics In its essence, Speech Analytics converts customer conversations into actionable insights.

CX 52
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Guest Post: Responding to Change and Driving The Insight Industry Forward

Confirmit

As industry leaders, they saw their future as being in the vanguard of identifying strategic foresights: being the wide angle lens, those who could see the big picture in terms of customer trends and identify what this means for future growth and profitability.

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Market Research 101: What It Is, Why It Matters & How to Do It Right

SurveySensum

Spot Growth Opportunities Discover new markets, trends, and customer expectations and needs before your competitors do. Sustainable business growth, stronger customer loyalty, and a competitive edge. This also leads to better ROI on marketing campaigns, as you can focus on the most profitable customer segments.