C3Centricity

MAY 1, 2018

Remember that insight development takes energy and time. It usually takes days, if not weeks or even months to refine, group and synthesise information down to an actionable insight. . #8. Following these 8 ideas will make your business one of the most successful in insight development. I hope you appreciate it!

Innovation 88

Innovation Start-ups Retail Social Media 88

SurveySensum

SEPTEMBER 30, 2024

The tool provides end-to-end CX solutions – from creating customized and multilingual surveys with DIY capabilities to gathering feedback via multiple channels and analyzing them with AI capabilities to derive actionable insights and make data-driven decisions.

Customer Feedback 52

Customer Feedback Social Media Touchpoint Sentiment Analysis 52

Lumoa

MARCH 12, 2023

A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. The result?

Customer Experience 78

Customer Experience Customer Journey Map Sentiment Analysis NPS 78

SugarCRM

MAY 25, 2023

Companies that leverage advanced analytics are able to gain insights into customer behavior, preferences, and trends, enabling them to make informed decisions and personalize interactions. They can now analyze large volumes of customer data, identify patterns, and generate actionable insights. CRM platforms have come a long way.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26

Hodusoft

JUNE 7, 2024

Key components of call center management Key metrics to evaluate the success of call center management Challenges in call center management Best practices for efficient call center management Trends in call center management An Understanding of Call Center Management What is Call Center Management?

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52

SurveySensum

DECEMBER 2, 2024

SurveyOL Another robust Confimit alternative is SurveyOL gives you the power to extract actionable insights across a variety of areas, from customer satisfaction to product feedback and employee engagement, with no restrictions on the number of questions, collectors, or responses.

Sentiment Analysis 52

Sentiment Analysis Start-ups AI Customer Feedback 52

Gainsight

FEBRUARY 10, 2025

For larger businesses managing hundreds of accounts, theyre indispensable. Built for Trust, Speed, and Actionable Insights Without adding complexity, Staircase AI eliminates blind spots, cuts manual effort, and surfaces real-time customer insights bystaying true to its founding principles: Zero input: Adoption stays high.

AI 52

AI Compliance Artificial Intelligence Data Entry 52