SurveySensum

DECEMBER 30, 2024

It helps businesses manage multi-contact, hierarchical customer structures. Identify sentiments, complaints, and trends for actionable insights with AI-powered text analysis. Design NPS , CSAT, CES, and more, tailored to your business needs. Why Look for CustomerGauge Alternatives?

Sentiment Analysis 52

Sentiment Analysis Machine Learning NPS B2B 52

Retently

AUGUST 5, 2024

In 2024, NPS remains an essential metric for businesses of all sizes. Because it provides clear, actionable insights into customer satisfaction and loyalty. Drive Business Growth : Satisfied customers are more likely to stay longer, buy more, and recommend your business to others.

NPS 100

NPS B2B Net Promoter Score Actionable Insights 100

SurveySensum

DECEMBER 2, 2024

Additionally, data customization is challenging, and even admins cannot modify CRM connectors set by other users, restricting overall flexibility. Its reporting features lack the versatility to meet diverse needs, and the platform’s interface can feel unresponsive and unintuitive.

Sentiment Analysis 52

Sentiment Analysis Start-ups AI Customer Feedback 52

SurveySensum

SEPTEMBER 30, 2024

The tool provides end-to-end CX solutions – from creating customized and multilingual surveys with DIY capabilities to gathering feedback via multiple channels and analyzing them with AI capabilities to derive actionable insights and make data-driven decisions. Access and manage your CRM data from anywhere with mobile apps.

Customer Feedback 52

Customer Feedback Social Media Touchpoint Sentiment Analysis 52

Gainsight

FEBRUARY 10, 2025

For larger businesses managing hundreds of accounts, theyre indispensable. By integrating directly with communication channels like email, Slack, CRM, and more, it instantly surfaces risks, opportunities, and patterns hidden in customer interactions. It delivers insights where you already work. No extra logins.

AI 52

AI Compliance Artificial Intelligence Data Entry 52

SurveySensum

SEPTEMBER 19, 2024

Don’t ask Zykrr because the tool lacks robust text analytics software, restricting you from deriving actionable insights from open-ended feedback. It helps customer success teams track customer health, manage interactions, and ensure a positive experience for customers. Looking for SurveyMonkey Alternatives.

Customer Feedback 52

Customer Feedback Text Analytics Sentiment Analysis Social Media 52

SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. This sort of data-driven approach to business relationships is still relatively new, though. Click here to take the 2023 State of CRM survey.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26