Gainsight

FEBRUARY 10, 2025

For larger businesses managing hundreds of accounts, theyre indispensable. Instant Value: Insights on Day One Speed matters. Staircase AI eliminates the long onboarding cycles and heavy manual data entry that plague many customer intelligence tools. So whens the right time to invest in a CSP?

AI 52

AI Compliance Artificial Intelligence Data Entry 52

SugarCRM

MAY 25, 2023

Repetitive tasks like data entry, lead nurturing, and follow-ups can now be automated, freeing up time for employees to focus on higher-value activities. They can now analyze large volumes of customer data, identify patterns, and generate actionable insights. CRM platforms have come a long way.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26

Hodusoft

JUNE 7, 2024

Key components of call center management Key metrics to evaluate the success of call center management Challenges in call center management Best practices for efficient call center management Trends in call center management An Understanding of Call Center Management What is Call Center Management?

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52