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Best NPS Software for B2B Businesses in 2024

Retently

In 2024, NPS remains an essential metric for businesses of all sizes. Because it provides clear, actionable insights into customer satisfaction and loyalty. Drive Business Growth : Satisfied customers are more likely to stay longer, buy more, and recommend your business to others.

NPS 100
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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

For the customer’s sake, brands need CRM platforms if they want to communicate effectively, address concerns in a timely manner, and prove time and time again why they value their business. 3. They can now analyze large volumes of customer data, identify patterns, and generate actionable insights.

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Call Center Management: Challenges, Strategies, Tips, and Best Practices

Hodusoft

Key components of call center management Key metrics to evaluate the success of call center management Challenges in call center management Best practices for efficient call center management Trends in call center management An Understanding of Call Center Management What is Call Center Management?