Actionable Insights Business Management Sentiment Analysis 
SurveySensum
SEPTEMBER 24, 2024
SurveySensum SurveySensum is an AI-enabled experience management platform that helps businesses improve their customer experience, enhance their employee experience, and optimize their product development. The platform provides a wide range of tools that help businesses streamline their customer service processes.
SurveySensum
SEPTEMBER 19, 2024
Don’t ask Zykrr because the tool lacks robust text analytics software, restricting you from deriving actionable insights from open-ended feedback. Gathering feedback is the first step – analysis comes next and matters the most to make data-driven decisions. SurveyMonkey SurveyMonkey is yet another great Zykrr alternative.
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Lumoa
MARCH 12, 2023
A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. The result?
SurveySensum
SEPTEMBER 30, 2024
The tool provides end-to-end CX solutions – from creating customized and multilingual surveys with DIY capabilities to gathering feedback via multiple channels and analyzing them with AI capabilities to derive actionable insights and make data-driven decisions.
SurveySensum
DECEMBER 2, 2024
Text Analytics Falls Short: While the platform provides useful tools for processing open-ended feedback, its capabilities in advanced natural language processing and sentiment analysis fall short compared to top competitors. They even connect your actions to specific goals, so you know you’re on the right track.
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