eglobalis

MARCH 30, 2025

This real-time flow of data (in multiple languages and markets) gave HP actionable insight into user experience issues with current product versions, something the slow survey cycle failed to do. When an insight is identified (e.g., Crucially, real-time feedback isnt limited to explicit ratings or comments.

AI 346

AI CX Sentiment Analysis Predictive Analytics 346

Lumoa

FEBRUARY 28, 2023

Fortunately, survey analytics makes it relatively straightforward to turn customer data into actionable insights. It’s only through consistently actioning feedback that you’ll see measurable business results. It can almost feel paralyzing.

Customer Feedback 78

Customer Feedback Close the Loop Net Promoter Score Actionable Insights 78

SurveySensum

JULY 16, 2024

Did you know that Google has more than 3 billion active users, accounting for about 91.54% of the global search engine market? Not just that, about 92.07% of internet users use Google as their primary search engine. It encourages their engineers to spend 20% of their work week on projects that interest them.

NPS 52

NPS Customer Loyalty Close the Loop Engineering 52

SurveySensum

FEBRUARY 26, 2024

The close the loop feature helps you to take action, and communicate the changes to your employees, showing them that feedback matters to you. Closing the Loop Survey efforts can become half-baked if the action taken is not taken on time and the changes are not communicated to the respondents. The result?

Text Analytics 52

Text Analytics Close the Loop Actionable Insights Social Media 52

SurveySensum

MARCH 3, 2022

And not just that, you can analyze the data and extract actionable insights to improve customer experience. . It measures customer loyalty and sentiments by listening to your customers, understanding their expectations, and closing the loop. Closing the loop. Automated actions. Action Management.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. SurveySensum focuses on making feedback actionable by closing the loop.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

AUGUST 3, 2023

Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. They guide you on how to leverage the gathered insights to improve your customer experience journey. Utilize powerful feedback analytics to derive actionable insights.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52