Ameyo Callversations

SEPTEMBER 14, 2021

Businesses often try to optimize workflows by automating them where possible and adding features like alerts to draw attention to steps in the workflow that are out of compliance. Helpdesk ticketing Workflow automation highlights the critical information and transforms it into actionable insights through data visualization.

Contact Center 92

Contact Center Data Entry Invoicing Social Media 92

Hodusoft

NOVEMBER 29, 2022

Optimizing workflow There are a series of tasks such as data entry, call list preparation, follow-up scheduling, etc. Moreover, security compliances and security features serve as a protective layer for businesses for saving them from malicious cyber attacks. that agents need to perform daily.

Data Entry 52

Data Entry CRM Business Operations Compliance 52

Hodusoft

DECEMBER 6, 2022

Drive efficiency through workflow automation The contact center softwar e automates repetitive operations such as data entry, follow-up call scheduling, contact management, and more to streamline daily operations. Security compliance It is crucial for a company to safeguard its data to establish a solid reputation in the market.

Contact Center 52

Contact Center Omnichannel CRM Data Entry 52

Hodusoft

DECEMBER 28, 2022

When businesses track agent performance through live call monitoring, they can assure service quality compliance and back up agents under challenging situations. Call center software aids businesses by automating tasks like contact management, data entry, and call routing.

Net Promoter Score 52

Net Promoter Score NPS Data Entry Business Growth 52

SugarCRM

JUNE 5, 2024

Our first use cases focused on case and opportunity summarization, aiming to streamline collaboration and provide succinct, actionable insights for customer-facing teams. Masking : To protect sensitive information, we implemented masking techniques that anonymize personal and confidential data before we send anything to an LLM.

Innovation 26

Innovation CRM Data Entry Compliance 26

Hodusoft

JUNE 7, 2024

When businesses track agent performance through live call monitoring, they can assure service quality compliance and back up agents under challenging situations. Call center software aids businesses by automating tasks like contact management, data entry, and call routing.

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52