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Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024

Hodusoft

Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024 “Customer experience is one of the two core pillars of customer retention.”

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VOZIQ AI at Barnes & Buchanan Security Conference

VOZIQ

On February 10, Brandon Savage , Head of Solution Enablement at VOZIQ AI, attended Barnes & Buchanan Security Conference held at The Breakers in Palm Beach, Florida. Below are the highlights from Brandon’s presentation: Why retention efforts aren’t delivering value. VOZIQ AI’s holistic customer retention approach.

AI 40
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Business-to-Business Customer Advocacy: Is It A Real Possibility Or A Real Oxymoron?

Beyond Philosophy

BtoB clients frequently ask: “Because of the importance of brand perception and word-of-mouth in BtoC products and services, I understand how customer advocacy can provide highly actionable insights there. But, what about customer advocacy in BtoB products and services? Does it exist?”.