Remove Actionable Insights Remove Key Driver Analysis Remove Sentiment Analysis
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Focus on What Matters Most with Key Driver Analysis

SurveySensum

With AI-driven key driver analysis, you can move beyond intuition and pinpoint exactly what factors matter the most. What Is Key Driver Analysis? For example , if your CSAT score is dropping, running a key driver analysis can help compare different factors that directly affect customer satisfaction.

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Top 5 Text Analytics Tools: Features, Benefits, and Use Cases

SurveySensum

Sentiment Analysis : The tool detects the overall sentiment of the text, labeling it as positive, negative, or neutral based on tone and context. Recurring Trends Identification : It highlights recurring keywords, emerging patterns, and customer pain points to reveal actionable insights.

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Why Voice of Customer Matters (& How To Do It Right)

SurveySensum

Analyze the Data: Turn Feedback into Actionable Insights Data without analysis is just noise. Key analysis techniques include: Sentiment analysis: Using AI Analysis tools to detect emotions and attitudes in customer feedback. Is slow onboarding hurting loyalty?

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