SurveySensum

MARCH 10, 2025

Sentiment Analysis and Emotion Detection Words carry emotions. Thats why Sentiment Analysis and Emotion Detection are critical in Conversational Analytics. Reporting and Actionable Insights Data means nothing without actionable insights.

AI 52

AI Text Analytics Compliance Sentiment Analysis 52

SurveySensum

MARCH 26, 2025

Text mining is the process of the analysis and making sense of thousands of pieces of feedback, uncovering sentiments, patterns, pain points, etc, in mere minutes. From spotting customer sentiment in reviews to detecting fraud in financial reports, text mining helps businesses turn unstructured text into actionable insights.

Text Analytics 52

Text Analytics Social Media Sentiment Analysis Actionable Insights 52

Hodusoft

DECEMBER 26, 2024

The services range from customer service, legal support, data entry, marketing, and more. Advanced analytics tools can analyze all relevant data to identify trends, measure performance, and gain actionable insights into customer behavior. Use AI-driven sentiment analysis to gauge customer emotions in real-time across channels.

Contact Center 52

Contact Center Omnichannel Social Media Sentiment Analysis 52

Retently

JULY 3, 2024

They make it easier for people to be truthful, leading to more reliable and actionable insights. By leveraging these tools, you can tap into insights that might otherwise be inaccessible. Leveraging these anonymous feedback tools allows businesses and organizations to tap into a wealth of actionable insights.

Legal 78

Legal Sentiment Analysis Actionable Insights Gaming 78

Lumoa

AUGUST 8, 2023

Collecting survey responses is like gathering ingredients, but without proper analysis, the survey results are like raw ingredients that haven’t been cooked or seasoned yet. Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth.

Customer Feedback 78

Customer Feedback VOC Net Promoter Score NPS 78

Retently

FEBRUARY 9, 2024

Personalizing and streamlining your survey invites deeper insights while reinforcing the bond with your customers. Ensure Ethical Practice and Data Privacy When data breaches are all too common, ensuring the privacy and security of respondent information is not just a legal requirement but a fundamental component of customer trust.

Customer Feedback 93

Customer Feedback Net Promoter Score Customer Satisfaction NPS 93

SurveySensum

MARCH 7, 2025

Step 2: Applying AI & NLP Techniques Once the data is structured, the next step is applying AI and NLP to analyze and extract meaningful insights. Text analytics for health relies on advanced machine learning and NLP techniques such as: Sentiment Analysis: Determines whether patient feedback is positive, negative, or neutral.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52