Lumoa

MARCH 12, 2023

Actionable insights and learnings that help your business grow. Its top features include sentiment analysis, text and speech analytics, personalized insights, real-time feedback, and machine learning. Its primary features include survey creation, sentiment analysis, social listening, and AI-powered insights.

Customer Experience 78

Customer Experience Customer Journey Map Sentiment Analysis NPS 78

Lumoa

DECEMBER 15, 2022

After taking action on a suggestion, they thanked the original customer who made the entry. Most social media platforms offer analytics tools to help brands track mentions by geography, sentiment analysis (positive vs. negative), sentiment comparison over time or against competitors, and more. Social Media Analytics.

VOC 88

VOC Social Media Close the Loop Customer Feedback 88

InteractionMetrics

DECEMBER 10, 2024

This in turn, allows you to uncover answers to questions you might not have even thought to ask about in the ‘main’ parts of your surveys. With so many responses, its nearly impossible to process and glean actionable insights. Need actionable insights into operational challenges? Go with ChatGPT.

AI 52

AI Sentiment Analysis Actionable Insights Unstructured Data 52

SurveySensum

NOVEMBER 26, 2024

This AI-enabled experience management solution helps you identify top customer sentiments from unstructured data with its text analysis and gives you actionable insights. It also focuses on automating insights for faster decision-making. It also provides in-depth visualization and detailed segmentation reports.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

DECEMBER 15, 2022

It then compiles all the feedback to produce actionable insights for the organizations to close the feedback loop and enhance the experience. . Sentiment Analysis. Qualtrics provides sentiment analytics features only in its advanced text IQ options. It is known to be very easy to set up and use.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights AI Customer Feedback 52

Lumoa

AUGUST 8, 2023

Collecting survey responses is like gathering ingredients, but without proper analysis, the survey results are like raw ingredients that haven’t been cooked or seasoned yet. Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth.

Customer Feedback 78

Customer Feedback VOC Net Promoter Score NPS 78

SurveySensum

SEPTEMBER 25, 2023

Listening to your customers will foster a sense of loyalty, and actionable insights will improve the customer experience. It automates the analysis of text-based feedback, eliminating the need for manual coding or extensive human intervention. This automation accelerates the feedback analysis process, saving time and resources.

Customer Feedback 52

Customer Feedback Social Media Sentiment Analysis Text Analytics 52

SurveySensum

FEBRUARY 23, 2024

Advantages of a Pulse Survey The main benefits of a pulse survey are: 1. The tools shouldn’t just be able to create effective pulse surveys but also have an internal system, like Text Analytics software , that can help you analyze and manage feedback without manual analysis. Actionable Insights Gathering survey responses is of no use.

Close the Loop 52

Close the Loop Text Analytics Actionable Insights Sentiment Analysis 52

SugarCRM

DECEMBER 14, 2023

Below are some of the main types of data analytics. Transform your raw data into easy-to-understand charts and graphs for easy decision-making Assess customer sentiment with sentiment analysis and accurately detect opportunities for improvement. No more scratching your head over confusing numbers.

Manufacturing 26

Manufacturing Sales Predictive Analytics Data Mining 26

Qualtrics

DECEMBER 7, 2020

It’s used to reveal facts and opinions about a particular topic, and gain insight into the main points of an issue. Crosstab analysis : this is a quantitative market research tool used to analyze ‘categorical data’ - variables that are different and mutually exclusive, such as: ‘men’ and ‘women’, or ‘under 30’ and ‘over 30’.

Sentiment Analysis 49

Sentiment Analysis Customer Journey Map Sales Start-ups 49

SurveySensum

NOVEMBER 25, 2024

Confusing Reporting Features In order to take action on the gathered feedback you need analytical reports that are easy to understand, decode, and derive actionable insights. The advanced text and sentiment analysis extracts top trends and patterns from feedback. *Source : G2 , Medallia Review, Nov 20, 2023 4.

Text Analytics 52

Text Analytics NPS Sentiment Analysis Customer Feedback 52