SugarCRM

OCTOBER 15, 2021

Modern CRMs enhance your customer data to discover actionable insights. An AI-powered CRM can also detect your customers’ outlook and attitude towards you, understand your service agents’ demeanor with your customers, and help detect potential pain points in your customer interactions. Create a Data-Driven Environment.

CX 48

CX CRM Artificial Intelligence Invoicing 48

SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. ” — That’s where the right employee feedback tool comes into play.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

NOVEMBER 13, 2023

Apart from survey creation, this tool has AI-powered text analytics software that helps you derive actionable insights from open-ended feedback with no manual coding. The tool also triggers instant alerts in case of detractors – enabling you to take timely action. But wait there’s more.

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

SugarCRM

FEBRUARY 20, 2020

Cut down the hassle of maintaining separate calendars in Google, Outlook, and Sugar. Streamline the customer management process and expand your customer database with bi-directional synchronization between Sugar and Gmail or Outlook 365. This ensures that you have the communication history of different clients readily at hand.

Outlook 26

Outlook Data Entry CRM Actionable Insights 26

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Using Lumoa lets you identify performance gaps and actionable insights in your customer experience strategy.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Using Lumoa lets you identify performance gaps and actionable insights in your customer experience strategy.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

SurveySensum

OCTOBER 23, 2023

It seamlessly integrates with different tools like Slack, Outlook, Salesforce, etc. The Text Analytics software enables users to get actionable insights from open-ended feedback. which simplifies the workflow. It provides industry-specific survey templates.

NPS 52

NPS Social Media Outlook Text Analytics 52

SurveySensum

MARCH 15, 2024

One-On-One CX Consultation Additionally, the tool offers a dedicated CX consultant who provides end-to-end support and guidance – from creating surveys to analyzing them and deriving actionable insights from them – to achieve your business goals. This helps the user get a detailed report on the issues that can emerge.

Text Analytics 52

Text Analytics NPS Outlook CX 52

SugarCRM

JANUARY 10, 2023

CRM software is the most common sales automation solution , even incorporating artificial intelligence (AI) to help predict upcoming actions and automate or trigger next steps. . Sales automation software is now table stakes for any company serious about outpacing the competition—and Outlook and Excel alone just won’t cut it.

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

SurveySensum

SEPTEMBER 11, 2023

CMRR specifically helps identify contracted revenue, which is often considered more predictable and less prone to churn, providing a clearer picture of your future revenue outlook. Tracking numerous KPIs can be counterproductive because not all KPIs will provide actionable insights or contribute to your specific goals and objectives.

Net Promoter Score 52

Net Promoter Score Customer Acquisition NPS Customer Satisfaction 52

SugarCRM

FEBRUARY 9, 2023

Churn rate can be used to indicate your company’s long-term outlooks by identifying changes that adversely affect customer retention. Pay attention to customer complaints and reviews Besides traditional feedback sources like post-call surveys, explore new sources to gather new actionable insights. What to Use Churn Rate for?

Net Promoter Score 26

Net Promoter Score Customer Acquisition Outlook Social Media 26

SurveySensum

NOVEMBER 26, 2024

This AI-enabled experience management solution helps you identify top customer sentiments from unstructured data with its text analysis and gives you actionable insights. SurveySensum: With SurveySensum you can seamlessly integrate with your existing systems like Slack, Outlook, Salesforce , Zendesk, etc. The best part?

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

JANUARY 6, 2025

But thats not all, the experts also help in gathering actionable insights and prioritize action plans so that you can identify the gaps and achieve your business goals. Is there an app like Google Forms for Outlook? Yes, there is a similar tool for Microsoft Outlook users called Microsoft Forms.

Sentiment Analysis 52

Sentiment Analysis Outlook Start-ups AI 52

SugarCRM

MARCH 21, 2025

SugarCRM integrates seamlessly with Microsoft Outlook and Google Workspace, ensuring that all emails and calendar events sync automatically. The Right Offer at the Right Time SugarCRM takes account management to the next level by providing actionable insights for sales reps. Book Demo 5.

Sales 26

Sales Outlook Actionable Insights CRM 26

SurveySensum

NOVEMBER 25, 2024

Confusing Reporting Features In order to take action on the gathered feedback you need analytical reports that are easy to understand, decode, and derive actionable insights. It facilitates real-time feedback analysis for actionable insights. *Source : G2 , Medallia Review, Nov 20, 2023 4.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SugarCRM

JANUARY 21, 2025

And yet, attracting and retaining talent is the primary business challenge cited by over 60% of respondents in the National Association of Manufacturers (NAM) outlook survey for the third quarter of 2024. Facing such a challenge to find sales reps with the exact sector-specific knowledge, its time for a pivot.

Manufacturing 26

Manufacturing Sales Outlook Construction 26

Comm100

MAY 21, 2019

Andrew’s session was an insightful look at how customer surveys can be optimized to achieve better results, walking us through ideas and best practices. Great tips from @ndytg who saw a 3.7x increase in survey responses by following these tips.

Contact Center 77

Contact Center NPS CX Outlook 77