SurveySensum

MARCH 10, 2025

With the right text analytics software. What is Conversation Analytics? Conversational Analytics is the process of analyzing customer interactions – across chats, emails, call transcripts, surveys, and other communication channels – to extract insights, detect trends, and improve customer experience.

AI 52

AI Text Analytics Compliance Sentiment Analysis 52

Lumoa

FEBRUARY 16, 2023

Image Source How to Analyze Your Voice of Customer Data and Generate Actionable Insights You built your template, followed best practices, and gathered feedback. Now, what do you do with the data? Analyzing VoC data is just as critical as getting the data. You can import your data from a third-party tool.

VOC 88

VOC Unstructured Data Customer Feedback Voice of the Customer 88

SurveySensum

MARCH 3, 2022

And not just that, you can analyze the data and extract actionable insights to improve customer experience. . Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. Text Analytics for Robotic process automation. What are VoC tools?

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

SurveySensum

MARCH 7, 2025

Ensuring data security and privacy at all times. Thats where Text Analytics for Health comes in. Analyzing text from medical documents, prescriptions, surveys, and patient feedback, helps uncover patterns, track past interactions, and identify key issues – all while maintaining data privacy when using the right tool.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52