CX Accelerator

FEBRUARY 12, 2018

Also, there are reports that between 80-85% of information a business uses is in unstructured form. Businesses must do something with this unstructured data to use it in some purposeful way. This unsolicited feedback data can come from three places. 4) Tell a complete story with your data.

Voice of the Customer 140

Voice of the Customer VOC Close the Loop Unstructured Data 140

Lumoa

FEBRUARY 16, 2023

Image Source How to Analyze Your Voice of Customer Data and Generate Actionable Insights You built your template, followed best practices, and gathered feedback. Now, what do you do with the data? Analyzing VoC data is just as critical as getting the data.

VOC 88

VOC Unstructured Data Customer Feedback Voice of the Customer 88

SurveySensum

MARCH 3, 2022

And not just that, you can analyze the data and extract actionable insights to improve customer experience. . A VOC tool is software that allows you to collect feedback and generate in-depth analysis reports from unstructured data. – With Voice of the Customer tools. . Let’s understand this in detail.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

SurveySensum

MARCH 7, 2025

It uses AI capabilities like NLP and machine learning to analyze, categorize, and interpret vast amounts of text-based healthcare data. Named Entity Recognition: Extracts key medical terms, symptoms, drug names, and diseases from unstructured data. Unstructured Data : Free-text doctors notes are hard to analyze.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52